CCPL Staff

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We Are CCPL

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  • Phil Van Hooser, MBA, CSP, CPAE staff image

    Phil Van Hooser, MBA, CSP, CPAE

    When organizations want to transform their leadership talent to drive performance and productivity, Phillip Van Hooser, MBA, CSP, CPAE is the trusted advisor they can confidently turn to for guidance to do it right!

    Leadership + Professional Development Experience

    For 10 years, Phil worked in Human Resources and Employee Relations positions for FORTUNE 500 companies. And with 15+ years in bank leadership, Phil knows firsthand the setbacks and financial struggles caused by unprepared leadership.

    So for 30+ years, Phil’s compelling purpose has been to show managers how to build engaged, constructive connections with those they lead. Consequently, more than 1,000 U.S. companies and organizations have realized better business results from Phil’s work with them. And two-thirds of those clients have secured his guidance and expertise repeatedly!

    Online Leadership Development

    Because of the demand for comprehensive, online leadership training that works, Phil developed Leaders Ought to Know® . Based on his popular book, Leaders Ought to Know, these online management courses give managers essential, practical leadership guidance.  As a result, frontline supervisors, managers and senior management teams strengthen employee relations and leadership engagement to achieve growth and competitive advantage.

    Phil Van Hooser: Business Writer & Mentor

    An accomplished business writer, and mentor to emerging leaders, Phil has laid out a clear success plan in multiple books including Willie’s Way: 6 Secrets for Wooing, Wowing and Winning Customers and Their Loyalty, and his latest release, We Need to Talk: Building Trust When Communicating Gets Critical.

    Phil Van Hooser is a 30+ year member and past president of the National Speakers Association. He is a Certified Speaking Professional and a member of the CPAE Speaker Hall of Fame. He is also a recipient of the Cavett Award, NSA’s highest honor.

  • Martin Ramsay staff image

    Martin Ramsay

    Martin Ramsay is the founder and managing director of CEATH Company, an international consulting firm. His firm leverages organizational effectiveness by combining organizational processes and human resource development with information technology.

    Martin Ramsay: International Business Consultant

    Martin consults internationally on business process improvement, customer relationship management, business information technology deployment, and enterprise resource planning. His expertise has taken him to thirteen countries on three continents in his quest to help organizations improve performance.

    For over three decades, Martin has designed experience-based training programs and software applications. Case in point, CEATH’s Factory on a Desk-Top™ experiential learning laboratory, a process redesign and improvement tool, has gained global attention.

    Because of his expertise in learning styles and instructional design, Martin Ramsay is the chief architect of the Leaders Ought to Know® course applications.

    Organizational Process Expert

    Fortune magazine called Martin Ramsay “an expert on the organizational impact of new information systems” who impresses clients with his “preparedness and clarity.” And The Center for Digital Education recognized him with its In the Spotlight award. And said this, “Martin is one of the most innovative, hard-working, trend-setting IT leaders in the nation.”

    Finally, Martin is a frequent contributor to industry and trade publications. And the results of his work have been published in Industrial EngineeringPC Magazine, ASTD’s Training and Development JournalMechanical EngineeringAPICS: The Performance AdvantageComputer Graphics World, and Information Center, among others.|

  • Susan Van Hooser staff image

    Susan Van Hooser

    Susan Van Hooser provides administrative management for Leaders Ought to Know®, an online leadership development program. Working with customers to make their leadership training efforts and meetings most effective is what she enjoys most!

    Susan manages all day-to-day details for Leaders Ought to Know. In addition, she assists clients with scheduling, course materials, and is a friendly point-of-contact for all questions and requests.

    Also, Susan directs the management and marketing for Van Hooser Associates — an internationally recognized professional development organization.

    In addition to these activities, Susan oversees new business and brand development. Along with this, she develops video, web-based and print marketing, as well as copywriting and publishing responsibilities. Her financial experience includes accounts payable, accounts receivable, payroll, inventory, tax preparation, and reporting.

    Susan holds a bachelor’s degree in business management from Murray State University. She enjoys travel and spending time with her family. She and her husband, Phil, live in Princeton, Kentucky.

Want to join us?

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