Leaders Ought To Know® Blog

6 Inexcusable Leadership Flaws

We have a whole section in our leadership development training we call “unpardonable sins of leadership.” These leadership flaws are the actions and attributes that so obviously hamper good leadership that many people find them inexcusable. Take a couple minutes and do a self-check, your leadership reputation is worth it. Inexcusable Leadership Flaws: The “Bad 6” Incompetence […]

We have a whole section in our leadership development training we call “unpardonable sins of leadership.” These leadership flaws are the actions and attributes that so obviously hamper good leadership that many people find them inexcusable. Take a couple minutes and do a self-check, your leadership reputation is worth it. Inexcusable Leadership Flaws: The “Bad 6” Incompetence Insensitivity Indifference Inconsistency Lack of self-discipline Ineffective communication 1. Incompetent Leadership Incompetence is an inability to perform. From a leadership standpoint, it can be not understanding what you’re doing. Or worse still, some incompetent leaders think they know what they are doing and they are doing it well. While in reality, they are doing anything but. Incompetence is probably the easiest of the leadership flaws to overcome. In essence, incompetence is a form of ignorance, defined as a lack of information, knowledge or understanding. So those leaders willing to learn and grow have the best chance for overcoming this leadership flaw. I often illustrate a success mindset using a triangle. I call it the “triangle of success” because it has three important elements. On the left side of the triangle is “knowledge.” The right side of the triangle is “skill.” But the most important element is the foundation of the triangle. And that element is “attitude.” (Here’s what the “triangle of success” looks like.) By increasing knowledge (or understanding) as well as increasing skill (the application of understanding), incompetence can be reduced. But it all rests on attitude (or desire). What is your attitude? Are you willing to apply yourself to learn, grow and get better? 2. Insensitivity Being insensitive to the needs of other people is a huge leadership flaw. A part of engaged leadership is rooted in caring for those we lead. If care for others is lacking or absent, then we’re not really leading. Instead, we’re driving them, manipulating them, or simply managing them. But we’re not leading them. Trusted leaders have an authentic level of sensitivity, compassion and concern for their people. When they see or sense someone is going through something, they don’t ignore it. Here’s a quick example. Let’s say you have a sensitivity to people who are isolated or neglected. Whether they ever mention it, you see it or you sense it. But this awareness is not enough.  You choose to act on your awareness of this person’s isolation. In the mind of those around you, taking action is an act of leadership.  While inaction is the same as unawareness or insensitivity. How can they know you’re aware unless you act? 3. Indifference While insensitivity is a lack of awareness, indifference means, “I see or sense it, but I don’t really care.” Indifferences says, “that’s not my problem.” Or “I have a lot of other, more pressing issues I’m responsible for.” In essence, the indifferent leader priorities their needs over the needs of the people they lead. The leadership flaw of indifference may also point to a greater disconnect between the leader and their people. 4. Inconsistency Inconsistent behavior. If the people you lead can’t predict your actions and reactions, then frankly, they are constantly confused. Employees want consistency and predictability. Consistent behavior is a strange and powerful leadership force. So much so, that even if a leader is consistently bad, people can adapt and adjust to those behaviors. Regarding this leadership flaw, I’ve often said (tongue-in-cheek) to leaders, “If you’re going to be a jerk, be a jerk all the time!” At least your people know how you are day in and day out and they can adjust their behavior to yours. But with inconsistent behavior, people can’t predict, adapt or adjust because they are never certain how the leader will react. 5. Lack of self-discipline Discipline has such a negative connotation for so many. Discipline in essence is control. And for leaders, self-discipline means self-control. The quickest way for a leader to lose leadership respect is to lose self-control — specifically to lose their temper. I’ve witnessed it too many times. Leaders get angry — and they show it. A bad thought comes in their head — and it comes out their mouth. And the sad part of this leadership flaw is it results in self-inflicted wounds. Need to rebuild your leadership reputation? These 2 actions can help. 6. Ineffective communication Communication is most effective when a connection is formed. The more connected you are, the more effective your communication will be. Leaders who spend time making connections with their people are going to be better communicators — and better leaders! But in the rush to “get things done,” some leaders make the mistake of thinking “one size fits all.” That’s the thinking of an ineffective communicator. It may also be a sign of an insensitive or indifferent leader. How have you seen these “bad 6” leadership flaws play out? Let me know in the comments below. We’re ready to help… See what we can do for you!

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Effective Communication Hard for You? Try This

George Bernard Shaw is quoted as saying, The single biggest problem with communication is the illusion that it has taken place.” I think he has a point. Families, friendships, businesses — even nations — live and grow on effective communication. So why is it so hard? And what can you do to be sure you […]

George Bernard Shaw is quoted as saying, The single biggest problem with communication is the illusion that it has taken place.” I think he has a point. Families, friendships, businesses — even nations — live and grow on effective communication. So why is it so hard? And what can you do to be sure you communicate successfully? (more…)

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Do You Even Know My Name?

If we’re honest, we often find a “people issue” at the root of many of our work problems. Sometimes it’s caused by something as simple as being unable to respond to the question: “Do you even know my name?” If a leader can’t get the answer right, it could be the best place to start. […]

If we're honest, we often find a "people issue" at the root of many of our work problems. Sometimes it's caused by something as simple as being unable to respond to the question: "Do you even know my name?" If a leader can't get the answer right, it could be the best place to start. It's not easy. But even with large teams and work from home staff, it is possible. If you want to save yourself a lot of problems and see teamwork and performance soar, consider this. (more…)

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Intentional Leaders Steer Where They Stare

Several years ago, I took a motorcycle safety class. During the course, the instructor made a statement that applies not only to successfully riding a bike but also to successfully leading. The instructor said, “When you get on the bike, remember this: you will steer where you stare.” The same is true for intentional leaders. […]

Several years ago, I took a motorcycle safety class. During the course, the instructor made a statement that applies not only to successfully riding a bike but also to successfully leading. The instructor said, “When you get on the bike, remember this: you will steer where you stare.” The same is true for intentional leaders. What you focus on will either keep you and your team on course or take you and everyone you lead into potentially dangerous territory. As a leader, do you have an intentional mindset? It's critical, let's talk about why. (more…)

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Empowering People: How Far is Too Far?

I get this question a lot… So Phil, when you talk about empowering people, aren’t you really suggesting we’re giving them free rein? The short answer is “no,” — I’m not saying that at all. In fact, I don’t think most organizations ever have to worry about going too far when empowering people. Early in […]

I get this question a lot... So Phil, when you talk about empowering people, aren't you really suggesting we're giving them free rein? The short answer is "no," -- I’m not saying that at all. In fact, I don’t think most organizations ever have to worry about going too far when empowering people. Early in my career, I lived through a situation that showed me empowered employees can lead much further than we imagine -- if and only if -- we give them the chance. Let me explain. (more…)

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The Most Important Question a Leader Can Ask

Leadership credibility is hard enough to come by. And an indifferent attitude toward employees can be the kiss of death. So how can leaders counteract indifference? Here’s an example to illustrate what I believe is the most important question a leader can ask to combat indifference and build employee engagement.

Leadership credibility is hard enough to come by. And an indifferent attitude toward employees can be the kiss of death. So how can leaders counteract indifference? Here's an example to illustrate what I believe is the most important question a leader can ask to combat indifference and build employee engagement. (more…)

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Two Viewpoints to Consider Leadership

To be the best, leaders shouldn’t think they’ve arrived. Instead, they should evaluate their leadership effectiveness from where their people want them to be. Let’s consider leadership from two different viewpoints.

To be the best, leaders shouldn't think they've arrived. Instead, they should evaluate their leadership effectiveness from where their people want them to be. Let's consider leadership from two different viewpoints. (more…)

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3 Leadership Skills to Bring Out the Best

Leaders in most every industry want to know what they can do to bring out the best in their people. Here are three distinct leadership skills to help any leader, at any time create an environment where people and performance flourish.

Leaders in most every industry want to know what they can do to bring out the best in their people. Here are three distinct leadership skills to help any leader, at any time create an environment where people and performance flourish. (more…)

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Managing the Leadership Struggle

I don’t know about you, but I’m missing the pre-pandemic days. Lately, so many of us seem to be struggling. We’re worried about health and safety, job security, childcare, homeschooling, family issues and work-life balance. And those among us managing other people may also be in the middle of a very real leadership struggle. Here […]

I don't know about you, but I'm missing the pre-pandemic days. Lately, so many of us seem to be struggling. We're worried about health and safety, job security, childcare, homeschooling, family issues and work-life balance. And those among us managing other people may also be in the middle of a very real leadership struggle. Here are a few thoughts on how to manage when it all seems uphill. (more…)

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