Do you feel like your managers aren’t necessarily leaders, and as a result are costing your organization money? If so, you’re not alone.
Most organizations are filled with people in leadership roles who have no idea how to lead. Recently named a “Top 5 Leadership Speaker,” Phillip Van Hooser, CSP, CPAE, gets it.
As the founder of Leaders Ought to Know®, Phillip offers business leadership presentations and customized employee training ranging from half-day to multiple days in length, depending upon your training needs. He can help your people: build confidence, improve communication skills, and gain credibility and respect.
For those who need a dose of reality and practicality, Ground Rules for Leaders delivers leadership strategies that propel managers into respected, integrity-based leaders — leaders with staying power — leaders who can perform at ever increasing levels of responsibility.
For leaders who need help with their communication skills, We Need to Talk presents six commonsense strategies that help leaders immediately improve the results of their communications efforts.
Leaders struggle with decision making for one primary reason—they’ve never learned a solid process for smart decision making. Tools & Rules for Smart Decision Making presents a repeatable method leaders can use to make smart, safe decisions.
For managers and front line staff that need a reminder of the benefits and basics of customer service, The Secrets of Customer Service Professionals delivers a six-step model for impressing, enticing and winning over customers with every interaction.
These workshops can be an effective solution if you require targeted training in specific areas. On-site training can also be an efficient means of bringing a group up to speed quickly in one or more leadership areas.
Your leaders will learn: the good and bad of various leadership styles; the difference between coaching and counseling employees and when each is appropriate; how leaders successfully manage authority and power; when and how to effectively empower employees; plus the absolute do’s and don’ts for leaders.
How to Motivate Employees equips your leaders with a proven process to understand what motivates their employees’ performance long-term. Your leaders will learn practical employee motivation methods along with positive measures to engage those workers who are less-than-motivated.
How to be Respected, Trusted and Seen as a Professional teaches leaders to evaluate professionalism by the expectations of superiors, employees and customers; employ some seemingly “dumb” questions smart professionals ask regularly; learn seven practices of high achievers; and critique and enhance their performance and attitude.
Your leaders will learn how to: eliminate common barriers to communication; improve the quality of their listening skills; use a six-step process for effective one-on-one communication; lead meetings more efficiently; gain value from de-briefing meetings and projects; and improve presentation skills to earn them the right to be heard by others.
Equip your leaders to manage conflict and competing objectives while building consensus among team members. Your leaders will learn to accomplish organizational goals by appropriately empowering team members for increasing levels of responsibility.
This practical course gives managers a repeatable method they can use to make better, safer decisions. Leaders will evaluate written and unwritten rules affecting decisions; understand the importance of properly positioning decisions; and learn to how to master the timing of decisions.
Effective Employee Selection Practices presents managers and supervisors with a blueprint for selecting the right employees the first time. They will learn how to prepare for each step of the employee selection process — before, during and after.
Learn a step-by-step plan to consistently evaluate employee performance; reduce anxiety associated with performance appraisals; effectively document employee decisions; and manage the time required to conduct employee performance appraisals.
To survive the pressure that comes with leadership responsibility, this training session teaches leaders to: evaluate their ability to manage different levels of stress and change; consider the impact fear has on stress and change; and implement practical steps to manage the problems and seize the opportunities that stress and change create.
Phil Van Hooser is the best received speaker in the ten years of our Supervisor Leadership training.
The message delivered hit not only home—but a HOME RUN!
Phil Van Hooser has helped my team immensely. He has adapted his style to every situation we have utilized him for and the results are just outstanding. Phil has become a part of our team and not just another consultant.
Helena Chemical Company
The feedback we received was the best we have ever received from our group. They walked away with so much good information to help them on their personal leadership development. Everyone thought he was a ‘rock star!’ They wanted more… everyone wanted him to speak all day.
F. F. Properties L.P.
…this last session was the Grand Slam Home Run, the best of the best so far.
Blue Bell Creameries